You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is situated on Greetwell Road which is just to the east of Lincoln City centre. The hospital is clearly signposted from all major routes which include the A46, the A158 and the A15. If you are dropping someone off at the hospital there are allocated drop off points, located near to all entrances to the hospital.
  • The main car park is located directly outside the main entrance to the hospital. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Patient and visitor car parks that are not barrier controlled operate a pay and display system. You can find a space and then purchase a ticket from one of the pay and display machines.
• By Bus View
  • There is an onsite bus stop which is located close to the main entrance. You can use Traveline to start to plan your journey by bus.
• By Train View
  • The nearest station is Lincoln which is 1.5 miles away. To view the route use the Google Maps link below.
• Useful Links View
  • Traveline for East Midlands.
  • To view the web page described above click here (opens in new tab).
  • Lincolnshire County Council information on buses.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Walking route from the train station on Google Maps.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in a corridor just beyond the main reception area.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01522 707 071.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers do not receive disability awareness / equality training.
• Hospital staff do receive disability awareness / equality training.
• Volunteers can be found at main reception and in some of the wards.
• Hospital staff receive Deaf Awareness training.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Language interpreters can be provided in the following languages; Polish, Russian, Mandarin, Latvian, Lithuanian and Portuguese.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact main reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking (Outpatients Blue Badge Car Park and Drop off Point). Skip to the next section.

Hospital Parking (Outpatients Blue Badge Car Park and Drop off Point)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located opposite Accident and Emergency, next to the main outpatients car park.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 500cm (11ft 6in x 16ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the Outpatients Department entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the pedestrian access point.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located outside the Main Outpatients entrance.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Outpatients Department entrance, where there are 3 Blue Badge Bays available.
• Comments View
  • The footpath leading up to the Outpatients Department entrance from the car park has a steep gradient.
  • The pavement running alongside the access road has an easier gradient.
  • The car parks throughout the hospital use an ANPR system.
  • The height to the top of the touchscreen is 145cm.

You are on Hospital Parking (Outpatients Car Park). Skip to the next section.

Hospital Parking (Outpatients Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located opposite Accident and Emergency, to the right as you enter the site from Greetwell Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • Payment machines are located in a shelter outside the Main Entrance and outside the Main Outpatients entrance on Level 3.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
• Comments View
  • It is possible to drop-off outside the Outpatients Entrance. This bypasses the sloped paths between the car park and the entrance.
  • The car parks throughout the hospital use an ANPR system.
  • The height to the top of the touchscreen is 145cm.

You are on Getting To (Clinic 4 and Pre-assessment). Skip to the next section.

Getting To (Clinic 4 and Pre-assessment)

• Clinic 4 and Pre-assessment is/are located on Level 3 of the Outpatients Department.
• Access to Clinic 4 and Pre-assessment is via the main Outpatients Department entrance.
• Enter via the main Outpatients Department entrance and turn left, proceed past reception and turn left and then the first right into Clinic 6. Continue ahead to the end of the corridor into Clinic 5 and then turn left, Clinic 4 is directly ahead.
• There is step free access to Clinic 4 and Pre-assessment.
• Clinic 4 and Pre-assessment is approximately 70m from the main Outpatients Department entrance.
• There is a/are manual, heavy, double door(s) between the main Outpatients Department entrance and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
• There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.

You are on Outside Access (Outpatients Entrance). Skip to the next section.

Outside Access (Outpatients Entrance)

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• Entrance Details View
  • This information is for the entrance located to the right of the Accident and Emergency entrance.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 144cm.
• Ramp/Slope Details View
  • The ramp/slope is located on the footpath leading to the entrance from the Outpatients car parks and Greetwell Road.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
• Comments View
  • The Outpatients Entrance gives access to Level 3 of the hospital.
  • The pavement that runs alongside the vehicular access road between the Outpatients car parks and the drop-off area has an easier slope than the footpath but is longer (as shown in photograph 8).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 17:15.
• Tuesday 08:30 - 17:15.
• Wednesday 08:30 - 17:15.
• Thursday 08:30 - 17:15.
• Friday 08:30 - 17:15.
• Saturday Closed.
• Sunday Closed.

You are on Reception (Main Outpatients Reception). Skip to the next section.

Reception (Main Outpatients Reception)

• The main Outpatients Department reception desk is located to the right on entering via the main Outpatients Department entrance.
• The reception area/desk is approximately 17m (18yd 1ft) from the main Outpatients Department entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step free access to the reception area/desk.
• The lighting levels at the reception area/desk are medium.
• The height of the reception desk is low (76cm or lower).
• There is sufficient space to write or sign documents on the desk.
• There is not a clear knee recess beneath the low section of the desk.
• The desk is staffed.
• There is not a hearing assistance system.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
• There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
• The lighting levels are medium.

You are on Waiting Room / Area (Clinic 4). Skip to the next section.

Waiting Room / Area (Clinic 4)

• There is a waiting room / area.
• The waiting room / area is approximately 70m from the main Outpatients Department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is a flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Pre-assessment Room). Skip to the next section.

Consultation / Treatment Room (Pre-assessment Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Pre-assessment Room 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Consultation Room). Skip to the next section.

Consultation / Treatment Room (Consultation Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is located next to the waiting area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 76cm (2ft 6in).
  • The dimensions of the accessible toilet are 176cm x 281cm (5ft 9in x 9ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is no dropdown rail.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste and general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 114cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located next to the waiting area.
  • The female and male toilets are approximately 73m (79yd 2ft) from the the main Outpatients Department entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Main Entrance link (new tab) - click here.
• Parking at Lincoln County Hospital link (new tab) - click here.
• Outpatients Entrance link (new tab) - click here.
• Outpatients Clinic 1, 2 and 3 link (new tab) - click here.