You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is situated on Greetwell Road which is just to the east of Lincoln City centre. The hospital is clearly signposted from all major routes which include the A46, the A158 and the A15. If you are dropping someone off at the hospital there are allocated drop off points, located near to all entrances to the hospital.
  • The main car park is located directly outside the main entrance to the hospital. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Patient and visitor car parks that are not barrier controlled operate a pay and display system. You can find a space and then purchase a ticket from one of the pay and display machines.
• By Bus View
  • There is an onsite bus stop which is located close to the main entrance. You can use Traveline to start to plan your journey by bus.
• By Train View
  • The nearest station is Lincoln which is 1.5 miles away. To view the route use the Google Maps link below.
• Useful Links View
  • Traveline for East Midlands.
  • To view the web page described above click here (opens in new tab).
  • Lincolnshire County Council information on buses.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Walking route from the train station on Google Maps.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in a corridor just beyond the main reception area.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01522 707 071.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers do not receive disability awareness / equality training.
• Hospital staff do receive disability awareness / equality training.
• Volunteers can be found at main reception and in some of the wards.
• Hospital staff receive Deaf Awareness training.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Language interpreters can be provided in the following languages; Polish, Russian, Mandarin, Latvian, Lithuanian and Portuguese.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact main reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking (Occupational Therapy Entrance Blue Badge Parking). Skip to the next section.

Hospital Parking (Occupational Therapy Entrance Blue Badge Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located outside the Occupational Therapy entrance and on the access road outside the Rheumatology Unit.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 11 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 280cm x 600cm (9ft 2in x 19ft 8in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the far end of the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located at the front of the Rheumatology Car park entrance, just off the access road to the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Occupational Therapy entrance.
• Comments View
  • The car parks throughout the hospital use an ANPR system.
  • The height to the top of the touchscreen is 145cm.

You are on Getting To (Rainforest Ward). Skip to the next section.

Getting To (Rainforest Ward)

• The Rainforest Ward is/are located on Level 2 of the main hospital building.
• Access to the Rainforest Ward is via the Occupational Therapy entrance.
• Enter via the Occupational Therapy entrance and turn right into the main corridor. Proceed along the corridor and turn right, the Rainforest Ward is located directly ahead.
• There is ramped/sloped access to the Rainforest Ward.
• The Rainforest Ward is approximately 105m from the Occupational Therapy entrance.
• There is a/are manual, heavy, double door(s) between the Occupational Therapy entrance and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
• There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.

You are on Outside Access (Occupational Therapy Entrance). Skip to the next section.

Outside Access (Occupational Therapy Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear of the main building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 106cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 126cm.
• Ramp/Slope Details View
  • The ramp/slope is located leading to the entrance from the Blue Badge bays and immediately beyond the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
• Step Details View
  • The step(s) is/are located leading up to the entrance.
  • There is/are 5 step(s).
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.

You are on Level Change (Main Corridor). Skip to the next section.

Level Change (Main Corridor)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the main corridor.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is not a/are not handrail(s) at the ramp.
• The lighting levels at the ramp/slope are bright.

You are on Level Change (Rainforest Ward and Lancaster Ward). Skip to the next section.

Level Change (Rainforest Ward and Lancaster Ward)

• There is a ramp/slope to access this area/service.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides.
• The lighting levels at the ramp/slope are bright.

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• Comments View
  • The slope is approximately 40 metres long.
  • There are no level resting areas but there are seats at the midway point.

You are on Opening Times (Visiting Hours). Skip to the next section.

Opening Times (Visiting Hours)

• Monday 13:00 - 20:00.
• Tuesday 13:00 - 20:00.
• Wednesday 13:00 - 20:00.
• Thursday 13:00 - 20:00.
• Friday 13:00 - 20:00.
• Saturday 13:00 - 20:00.
• Sunday 13:00 - 20:00.

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• Comments View
  • Visiting times for parents is 24 hours.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an children's ward.
  • This is a shared ward.
  • There is/are 3 bay(s) available.
  • There is/are 8 side room(s) available.
  • There is/are 20 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
  • The width of the door opening is 174cm (5ft 9in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 76cm.
  • There is not a lowered section.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives room for the ward.
  • The width of the door opening into the relatives room is over 75cm.
  • There is not a clear turning space in the relatives room.
  • There is a/are chair(s) with armrests available within the relatives room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.

You are on Waiting Room / Area (Parents Room). Skip to the next section.

Waiting Room / Area (Parents Room)

• There is a waiting room / area.
• The waiting room / area is approximately 4m from the ward entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• Some tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Room / Area (Playroom). Skip to the next section.

Room / Area (Playroom)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Playroom.
• There is step free access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 135cm (4ft 5in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Washroom (Bathroom). Skip to the next section.

Washroom (Bathroom)

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• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • The washroom is not for the sole use of disabled people.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 134cm (4ft 5in).
  • The dimensions of the washroom are 290cm x 372cm (9ft 6in x 12ft 2in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 134cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 86cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 125cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 120cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
  • The washroom surveyed does not have a ceiling tracking hoist.
• Toilet Details View
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 125cm.
  • There is a flush, however it is not on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 85cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • The height of the side of the bath from floor level is 54cm (1ft 9in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is not a shower over/for the bath.
  • There are not wall-mounted grab rails available.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Shower Room). Skip to the next section.

Washroom (Shower Room)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a bath, a toilet and a wash basin.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • The washroom is not for the sole use of disabled people.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 242cm x 270cm (7ft 11in x 8ft 10in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 137cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 85cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 119cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 108cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
  • The washroom surveyed does not have a ceiling tracking hoist.
• Toilet Details View
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 95cm.
  • There is a flush, however it is not on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 81cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are not wall-mounted grab rails available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • This accessible toilet is located on the ward corridor.
  • This accessible toilet is approximately 31m (33yd 2ft) from the ward entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The dimensions of the accessible toilet are 170cm x 220cm (5ft 7in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Changing Facilities View
  • Baby changing facilities are available within this accessible toilet.
  • The height of the baby change table once extended is 89cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the ward corridor.
  • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the ward entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is available.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in both the standard and accessible toilets.
  • The height of the baby change table once extended is 89cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Main Entrance link (new tab) - click here.
• Parking at Lincoln County Hospital link (new tab) - click here.
• Occupational Therapy Entrance link (new tab) - click here.