Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has steps, a steep ramp/slope (which bypasses any steps) and manual doors.
- This entrance is at the rear of the house.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- The first floor is only accessible by stairs.
- There is restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is at the Old Kitchen Tea Room. View information about this toilet (new tab)
- There is a separate exit.
- The exit has steps.
- The entrance can be used to exit by visitors with limited mobility.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
- There are charges to borrow trampers.
- There is a small charge for use of the trampers, unless you are a paid up member of Countryside.
Route to (House)
- From the visitor reception, turn right and follow the path for a short way before turning right.
The House will be straight in front of you, to the left of the Tea Room. - The route to the area is step-free level.
- Path surfaces along the route are bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Entrance
- The entrance surveyed is located at the front of the building.
- There is stepped access at the entrance.
- There are 7 steps, which are unmarked, with no handrails.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- Features at a suitable height for a wheelchair user include: the bell.
- There are double manual doors (with one door locked) which opens away from you.
- The width of the opening is 75cm.
- There is a second manual door which is permanently open.
- The width of the opening is 96cm.
Entrance (Rear)
- The entrance surveyed is located at the rear of the building.
- There is step-free access via ramp at the entrance.
- The steep ramp is between 75cm and 150cm wide, with handrails on both sides.
- The ramp overcomes the steps.
- There are 3 steps, which are unmarked, with handrails on both sides.
- The handrails cover all steps.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- Features at a suitable height for a wheelchair user include: the bell.
- There is a single manual door which opens away from you.
- The width of the opening is 95cm.
- There is a second manual door which opens away from you.
- The width of the opening is 98cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 45 minutes.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- Areas with stepped access only can be experienced by visitors via an information booklet.
- There is no (or very little) background noise along the tour route.
- Tour information includes the following formats: information booklets, information board and BSL.
- The tour has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are chairs without armrests at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and carpet (deep pile).
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low along parts of the tour route.
Stairs
- The floors which are accessible by stairs are ground and first floor.
- There are more than 20 steps between floors.
- The steps are not clearly marked with handrails on both sides.
- The highest step is 18cm high.
- Lighting levels are low.
Exit
- The exit is located at the front of the building.
- There is not step-free access at the exit.
- There are 7 steps, which are unmarked, with a handrail on the right going down.
- Steps are split with a resting area.
- The handrail covers all steps.
- The steps are not at the recommended height (between 15cm - 18cm).
- There is a single manual door (with a locked extension leaf) which opens towards you.
- The width of the opening is 51cm.
- There is a small lip on the threshold of the exit with a height of more than 1.5cm.
- Wheelchair users can use the ramp at the rear entrance to exit the building.