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Holiday Inn Swindon Hotel - Leisure Facilities

Marlborough Road, Swindon, SN3 6AQ

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Access Guide

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Leisure Facilities Introduction

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • The assistance dog toilet or toileting area is located on the grass areas surrounding the hotel.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located at the front of the hotel.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for staff and visitors.
    • Additional standard parking is available to the right and rear of the hotel.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 6 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 358cm x 600cm (11ft 9in x 19ft 8in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete.
    • There is not a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the hotel entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • Guests have to register their vehicle registration number on the touchscreen at reception to avoid a parking fine.
    • The height of the touchscreen is 144cm.

Opening Times

  • Monday 06:30 - 22:00.
  • Tuesday 06:30 - 22:00.
  • Wednesday 06:30 - 22:00.
  • Thursday 06:30 - 22:00.
  • Friday 06:30 - 22:00.
  • Saturday 07:00 - 21:00.
  • Sunday 07:00 - 21:00.

Outside Access (Hotel Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
    • The height of the bell/buzzer is 142cm (4ft 8in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 118cm.
    • There is a member of staff available for assistance at this entrance.
    • There is a slope with a very easy incline.

Getting Around

  • Access View
    • There is step-free access throughout the ground floor.
    • There is a slight ramp, with no handrails, for access to the hotel from the reception area.
    • This level change is located just past the reception desk and leads to the main hotel (shown in photographs 1 and 2).
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet, laminate and stone.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the reception, bar and restaurant areas.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a fixed loop.
    • The hearing assistance loops are located at the main reception desk, in the bar, and in the Lambourn Suite meeting room.

Entrance (Leisure Facilities)

  • Entrance View
    • This information is for the entrance located on the ground floor in the corridor to the right just past the hotel reception desk.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 125cm.

Reception

  • Reception View
    • The reception point is located ahead as you enter.
    • The reception point is approximately 5m (5yd 1ft) from the leisure facilities entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • The type of flooring in the reception area is carpet.
  • Reception Seating Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is not sufficient space for a wheelchair user to use the waiting area.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located to the right as you enter.
    • The fitness suite is 3m (3yd 10in) from the leisure facilities entrance.
    • There is step free access to the fitness suite.
    • There are not doors into the fitness suite.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is by the hotel.
    • Equipment suitable for mobility or sensory impaired users includes rowing machines and free weights.
    • A portable hearing loop is not available for induction.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Swimming Pool

  • There is not level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There is no lifeguard on duty at this pool.
    • There is an emergency telephone.
    • The height of the emergency telephone is 148cm.

Changing Area (Male)

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located to the right as you enter the fitness suite.
    • The changing area is approximately 5m from the leisure facilities entrance.
    • The changing area is approximately 4m from reception.
    • The changing area is approximately 8m from the swimming pool.
    • There is ramped/sloped access to the changing area.
    • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
    • This is a male changing area.
    • Similar female changing area(s) are available.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 77cm.
    • The type of flooring in the changing area is tiles.
    • There is not a flashing fire alarm beacon within the changing area.
    • There are changing benches or seats within the changing area.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is stepped access to the shower facilities.
    • There is one shallow clearly marked step, without handrails to access the showers.
    • The shower head height(s) is/are fixed.
    • The height of the shower head(s) is/are 220cm.
    • The shower control type(s) is/are twist/turn.
    • A shower chair is available.
    • There is a/are wall-mounted grab rail(s) available for the shower(s).
    • There is a slight slope with handrails on both sides to access the swimming pool from the changing rooms. There is level access to the fitness suite from the changing rooms.
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step-free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the left.
    • The wash basin(s) tap type is twist/turn.
    • The lighting levels in the toilet(s) are good.
  • Baby Changing Facilities View
    • Baby changing facilities are not available.

Ramp(s) or Slope(s) (Changing Area to Swimming Pool)

  • There is a ramp/slope located leading from the changing areas to the pool side.
  • The ramp/slope is used to access the swimming pool from the female and male changing areas.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 100cm.
  • The lighting levels at the ramp/slope are moderate to good.