You are on Opening Times (Station Building). Skip to the next section.

Opening Times (Station Building)

• The venue is open 24hrs.

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• Comments View
  • Train services are not 24 hours.
  • Please contact national rail for further details.

You are on Location. Skip to the next section.

Location

• This venue is situated in Forest Gate.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Wanstead Park Overground Station.
• The nearest underground station is Upton.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front left of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 138cm (4ft 6in).

You are on Counter (Ticket Office). Skip to the next section.

Counter (Ticket Office)

• The counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The height of the counter is medium.
• Staff are trained to use system.
• Lighting levels are medium.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located to the right after the main entrance.
• The ticket office is 10m (10yd 2ft) from the main entrance.
• The train companies operating from within this station are Abellio Greater Anglia.
• There is not a taxi rank at the station.
• There are 4 platform(s) in the station.
• The platform(s) accessed by lift is / are 1,2,3,4.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1,2,3,4.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are all.
• Comments View
  • Most services depart from platforms 1 and 2.
  • This station will also be served by Elizabeth Line (Crossrail) services which are expected to commence in late 2019.
  • This may change the number of platforms in regular use.
  • Self-service ticket machines are available at street level.

You are on Level Change (Access to Platforms). Skip to the next section.

Level Change (Access to Platforms)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the ticket hall, leading down to the platforms.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • There is also a stepped ramp from the separate entrance down to platform 4.
  • The steps are deep.
  • There are handrails to both sides.
  • This entrance was closed at the time of our visit as the platform was not in use.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located along the main walkway beyond the ticket barrier.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG and G.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 23m (25yd 6in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 220cm x 120cm (7ft 3in x 3ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.