You are on Introduction. Skip to the next section.

Introduction

• Forest Gate Shopping Area - Woodgrange Road link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is located within Woodgrange Road.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Forest Gate.
• The nearest underground station is Upton Park.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located off Osborne Road.
  • The car park type is open air/surface.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a road to cross between the car park and the entrance.
  • The road is generally busy.
  • The car park does not have a height restriction barrier.
• Comments View
  • The venues own car park is located off Osborne Road and can be booked in advance.
  • There is also a Blue Badge bay located on Osbourne road, within 20m of the entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 92cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located between the first and second set of doors.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are good.

You are on Entrance (Rear Entrance (Requested Only)). Skip to the next section.

Entrance (Rear Entrance (Requested Only))

• This information is for the entrance located at the rear of the venue, off Osborne Road.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 220cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 143cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There is a third set of doors.
  • The doors open away from you (push).
  • The doors are double.
  • The doors have an opening width of 160cm.
  • This entrance can only be used on request.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
  • The accessible toilet is located at the rear of the venue.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 142cm x 217cm (4ft 8in x 7ft 1in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 106cm (3ft 6in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • The accessible toilet also serves as a standard unisex toilet.

You are on Level Change (Accessible Toilet). Skip to the next section.

Level Change (Accessible Toilet)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located at the rear of the venue.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp/slope is 116cm (3ft 10in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are available.

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• Comments View
  • There is an audio recording available with all information for the funeral directors.