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Marks and Spencer Aldergrove Belfast Simply Food

175 Airport Road, Crumlin, Belfast, BT29 4DW

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Access Guide

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Introduction

  • Comments View
    • This M&S is located in a ring road services for the airport.

Public Transport and Parking

  • Public Transport View
    • There is not a bus stop within approximately 150m of the store.
    • The nearest train station is Antrim.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are available.
    • There is a dropped kerb from the car park to the store.
    • The dropped kerb does have tactile paving.

Approach (External Entrance)

  • There is step free access on the approach to the store.
  • The surface of the approach is block paving.

Outside Access (External Entrance)

  • This information is for the entrance located at the front of the store.
  • There is step free access at this entrance.
  • There is a slope with a very easy incline.
  • Entrance Details View
    • The main door(s) open(s) automatically towards you.
    • The door(s) is/are double.
    • The width of the door opening is 180cm (5ft 11in).

Approach (Internal Entrance)

  • There is step free access to the store from the services entrance.
  • There is step free access on the approach to the store.
  • The surface of the approach is tiled.

Outside Access (Internal Entrance)

  • This information is for the entrance located in the services forecourt.
  • There is step free access at this entrance.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are not available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Order and Collect items from the food information counter.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are self service till(s) (Scott tills) in the Food Hall.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • There is an accessible toilet available within the building.
  • Standard toilets are available within the building.
  • Baby changing facilities are available within the building.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in Irish Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.