Access Guide
Oxo Tower Wharf
- Oxo Tower Wharf is an award-winning, landmark building situated on the riverside walkway part of London’s fast-moving South Bank and Bankside areas. Oxo Tower Wharf is home to some of the UK’s most innovative and internationally renowned contemporary designers, restaurants, cafes, bars and exhibition venues gallery@oxo and Bargehouse.
Access Guides Available For - London South Bank
- Archipelago Textiles - To view the Access Guide please click here (new tab)
- Black + Blum - To view the Access Guide please click here (new tab)
- Bodo Sperlein - To view the Access Guide please click here (new tab)
- Gallery@oxo - To view the Access Guide please click here (new tab)
- JeDeCo - To view the Access Guide please click here (new tab)
- Kepler by Cohda - To view the Access Guide please click here (new tab)
- Locomocean - To view the Access Guide please click here (new tab)
- Mr Jones Design/Watches - To view the Access Guide please click here (new tab)
- Sotis Studio Ceramics - To view the Access Guide please click here (new tab)
- Suck UK - To view the Access Guide please click here (new tab)
- Wagumi - To view the Access Guide please click here (new tab)
- OXO Tower - Public Viewing Gallery - To view the Access Guide please click here (new tab)
- Oxo Riverside Hair - To view the Access Guide please click here (new tab)
- Oxo2 - To view the Access Guide please click here (new tab)
- The Bargehouse - To view the Access Guide please click here (new tab)
Getting Here
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By Air
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- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
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By Road
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- Oxo Tower Wharf is situated in central London in the Congestion Zone.
It is located off Bargehouse Street.
Bargehouse Street can be accessed from Upper Ground which runs between Waterloo Bridge and Blackfriars Bridge roads.
It may be easier to use public transport to access the Oxo Tower Wharf. - There is no on-site parking, but the Cornwall Road Public Car Park is approximately 400 metres away.
There is some Blue Badge on-street parking on Upper Ground. - For more information on London traffic please click here (opens new tab).
- Oxo Tower Wharf is situated in central London in the Congestion Zone.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- The nearest bus stop (SJ) is approximately 300 metres away from Oxo Tower Wharf.
Bus stop SJ (Coin Street) is located on Stamford Street. - For more information on the nearest bus stop location please click here (opens new tab).
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By Train
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- The nearest Railway Station is London Blackfriars.
- London Blackfriars Station is approximately 375 metres from the Oxo Tower Wharf.
London Blackfriars Station has entrances on both the north and south of the river and the platforms span the Thames.
There is step-free access into station and there is level access to all platforms by lift. - For more information on London Blackfriars (National Rail) please click here (opens new tab).
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By Underground
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- The nearest underground station is Southwark.
- Southwark Underground Station (Jubilee Line) is approximately 700 metres from Oxo Tower Wharf.
Southwark Underground Station is located on Blackfriars Road.
The station has step free access to all platforms via lift. - For more information on London Underground (Transport for London) please click here (opens new tab).
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By River
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- Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
The Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
There is step-free access onto the river buses, except three piers. Please see the TFL website for details. - For more information on London River Bus services please click here (opens new tab).
- Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
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Useful Links
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- Please use the TFL journey planner for details of the most suitable route.
- To view the web page described above click here (opens in new tab).
- The TFL website has links to the TFL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
On Street Parking (Upper Ground)
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Upper Ground.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 200cm x 800cm (6ft 7in x 26ft 3in).
- Parking is free for Blue Badge holders.
South Bank Public Car Parks
- This section provides information about a number of public cars parks around South Bank.
For more information about access and parking charges please visit the individual car parks.
South Bank is located in the congestion charging zone.
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National Theatre Car Park
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- The National Theatre Car Park Car Park is located off Upper Ground.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- When the National Theatre building is closed there is no step-free access from the car park.
This applies all day on Sundays, and before 09.30 and after 23:00 on most other days.
Free parking is available in the NT Car Park for Blue Badge holders attending a performance or eating at the National.
Photographs 1 and 2 show the National Theatre Car Park. - To view the National Theatre car park location please click here (opens new tab).
- For more information on the National Theatre Car Park please click here (opens new tab).
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Cornwall Road Car Park
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- The Cornwall Road Car Park Car Park is located off Cornwall Road.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- There is step free access from the car park via a lift.
The car park is used as a car park for South Bank Centre Venues.
Photographs 3 and 4 Show the Cornwall Road Car Park. - To view the Cornwall Road car park location please click here (opens new tab).
- For more information on the Cornwall Road Car Park please click here (opens new tab).
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Doon Street Car Park
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- The Doon Street Car Park Car Park is located off Upper Ground.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is compacted gravel.
- Photographs 5 and 6 show the Doon Street Car Park.
- To view the Doon Street car park location please click here (opens new tab).
- For more information on the Doon Street Car Park please click here (opens new tab).
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Waterloo – York Road Car Park
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- The Waterloo York Road Car Park Car Park is located off York Road.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 7 and 8 show the Waterloo York Road Car Park.
- To view the Waterloo York Road car park location please click here (opens new tab).
- For more information on the Waterloo York Road Car Park please click here (opens new tab).
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Waterloo – Upper Marsh Car Park
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- The Waterloo Upper Marsh Car Park Car Park is located off Upper Marsh.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 9 and 10 show the Waterloo Upper Marsh Car Park.
- To view the Waterloo Upper Marsh car park location please click here (opens new tab).
- For more information on the Waterloo Upper Marsh Car Park please click here (opens new tab).
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London Waterloo Station Car Park
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- The London Waterloo Station Car Park Car Park is located on Station Approach.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 11 and 12 show the London Waterloo Station Car Park.
- To view the London Waterloo Station car park location please click here (opens new tab).
- For more information on the London Waterloo Station Car Park please click here (opens new tab).
Access Point (Barge House Street Arch)
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Access Point
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- This information is for the access point located on the west end of Barge House Street.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- There is not an information board/map at this access point.
- There are low level planters obstructing the access point.
The minimum width between the planters is 92cm.
The planters contrast visually with the pavement.
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Ramp/Slope
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- The ramp/slope is located just beyond the access point.
- The gradient of the ramp/slope is slight.
Access Point (Barge House Street Courtyard)
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Access Point
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- This information is for the access point located off the east of Barge House Street.
- There is ramped/sloped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
- There is not an information board/map at this access point.
- There is a planter in the centre of the access point.
The minimum width between the planter and the wall is 100cm.
The planter contrasts visually with the pavement.
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Ramp/Slope
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- The ramp/slope is located just beyond the access point.
- The gradient of the ramp/slope is steep.
Access Point (The Queens Walk Courtyard)
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Access Point
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- This information is for the access point located off The Queens Walk.
- There is ramped/sloped access at this access point.
- There is open access.
- There is not an information board/map at this access point.
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Ramp/Slope
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- The ramp/slope is located just beyond the access point.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
Access Point (The Queens Walk East)
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Access Point
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- This information is for the access point located off The Queens Walk.
- There is step-free access at this access point.
- There is open access.
- There is not an information board/map at this access point.
- This access point provides a public throughway along the river bank.
Access Point (The Queens Walk West)
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Access Point
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- This information is for the access point located off The Queens Walk.
- There is ramped/sloped access at this access point.
- There is open access.
- There is not an information board/map at this access point.
- This access point provides a public throughway along the river bank.
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Ramp/Slope
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- The ramp/slope is located in front of the access point.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Ramp(s) / Slope(s) and Step(s) (The Queens Walk)
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Ramp / Slope
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- There is a ramp/slope located leading from The Queens Walk.
- The ramp/slope is used to access the covered and uncovered sections at the rear of the building, including Queens Walk and the shops located along the ground floor of the building.
- The gradient of the ramp/slope is steep.
- The ramp/slope does bypass the step(s).
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Step(s)
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- There is a/are step(s) located between the covered and uncovered sections at the rear of the building.
- The step(s) is/are used to access the covered and uncovered sections at the rear of the building, including Queens Walk and the shops located along the ground floor of the building.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There is level access to bypass the ramped and stepped sections at the rear of the building.
Outside Access (Ground Floor - Lift and Oxo Tower Wharf Accessible Toilet)
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Entrance
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- This information is for the entrance located off The Queens Walk and Courtyard.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 180cm.
Accessible Toilet(s)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located in the centre of the main building, to the left of the lifts.
- This accessible toilet is approximately 60m (65yd 1ft) from the Queens Walk East access point.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens inwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 99cm.
- The door does not have a horizontal grab rail.
- The dimensions of the accessible toilet are 186cm x 181cm (6ft 1in x 5ft 11in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has not got a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm.
- The transfer space is obstructed by waste disposal bins.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin and female sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a lid.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 94cm (3ft 1in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 85cm (2ft 9in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 84cm (2ft 9in).
Standard Toilet(s)
- Standard toilet facilities are not available.
Other Floors (Oxo Tower Wharf - G, 1 and 2)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located off the courtyard.
- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is not a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
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Comments
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- The stairs are located on the outside of building.
- There are similar stairs to access the first floor located on either end at the rear of the building, off the South Bank Jubilee Greenway.
Lift (Oxo Tower Wharf and Oxo Tower Viewing Platform, Bar and Brassiere - Standard Lifts)
- There is a lift for public use.
- The lift is located in the centre of the building off the courtyard.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2 and 7.
- There are manual, double doors which may be difficult to open to access the lift lobby from the first floor upwards.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 109cm (3ft 7in).
- The dimensions of the lift are 155cm x 140cm (5ft 1in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
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Comments
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- There are 3 lifts in this location.
Shopping Centre External Area(s)
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Wayfinding
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- Digital wayfinders are not available.
- Wall mounted signs are provided to aid wayfinding.
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Circulation
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- This external area is partially covered.
- The type of flooring in this area is stone and wood.
- There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is good colour contrast between the walls and floor in all areas.
- Background music is not played in this area.
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Access
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- There is step free access in this area.
- There are slopes located between the uncovered and covered walkway sections at the rear of the building.
- There are steps located between the uncovered and covered walkway sections at the rear of the building.