Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Southbank Centre - Royal Festival Hall Green Side - Levels 3, 4, 5 and 6

Belvedere Road, South Bank, London, SE1 8XX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

About this venue

Royal Festival Hall (opens new tab) is the largest performance venue within the Southbank Centre complex, with a total capacity of over 2,700. The venue was built in 1951 as part of the Festival of Britain and was the first post-war building to be given Grade I listed status. Royal Festival Hall is home to the London Philharmonic Orchestra, the Philharmonia Orchestra and the Orchestra of the Age of Enlightenment.

Access Guide

Show Easy Read

Royal Festival Hall

  • London's leading music venue located on the banks of the River Thames at the heart of Southbank Centre, plus all the best places to eat, drink and shop while you're here.
  • As well as a 2,500 capacity auditorium, the Royal Festival Hall is also where you'll find The Clore Ballroom, National Poetry Library, Southbank Centre Shop, Riverside Terrace Cafe, Central Bar and Skylon restaurant.
  • Opened in 1951 as part of the Festival of Britain, the Grade I listed Hall is one of the world’s leading performance venues.

Related London South Bank Venues

Getting Help and Assistance

  • Southbank Centre website Access and Facilities page please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include: large print and audio.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • Access Scheme
    Disabled visitors are encouraged to join the Southbank Centre’s free Access Scheme, through which concessionary tickets are available to carers and those with specific seating requirements.
    You can also receive information on our upcoming assisted events.
    For further information on access at Southbank Centre please click here (opens in new tab)
    To join the scheme or discuss any access issues, email [email protected] or call the Ticket Office on 020 3879 9555.
  • Assistance is available for blind and visually impaired visitors, including guiding and narration.
    Please call or email the access team to find out more.
    Assistance dogs are welcome.
  • Sound enhancement systems are available in all our venues.
    Please contact the Welcome Desk, Level 2, Royal Festival Hall or the Ticket Office at Queen Elizabeth Hall to collect one (subject to availability).
    Strobe lighting is rarely used in performances. Warning signs will be put on auditorium entry doors of any event where it is used.
    Wheelchairs are available for visitors by visiting the Artists' entrance when you arrive (subject to availability).
    The Southbank Centre’s quarterly listing is available in a variety of accessible formats.
  • Changing Places
    There is a changing places facility available on Level 1 of Royal Festival Hall.

Getting Here

  • By Air View
    • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
      London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
      From Gatwick Airport there are fast trains connecting to London Bridge Station.
      Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
    • For more information on travelling to London by air please click here (opens new tab).
  • By Road View
    • The South Bank Centre is located off Belvedere Road.
      The South Bank Centre is located in central London in the congestion zone.
    • There are four Blue Badge bays available for visitors located on the Queen Elizabeth Hall slip road off Belvedere Road (the road between Royal Festival Hall and Hayward Gallery). Spaces are allocated on a first-come, first-served basis, and use of them is free. You are required to display your Blue Badge as you enter the site. Vehicles that do not display a Blue Badge are refused entry.
      Free parking in the National Theatre Car Park and APCOA Cornwall Road Car Park is available to Blue Badge holders visiting the Southbank Centre. Please note, on Sunday when the National Theatre building is closed there is no step-free access from the car park.
      Please see the London South Bank Public Parking section in this access guide for more information on other public car parks in the area.
    • For more information on London Traffic please click here (opens new tab).
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • Route RV1 stops on Belvedere Road (less than a minute’s walk away)
      Routes 1, 4, 26, 59, 68, 139, 168, 171, 172, 176, 188, 243, 521, N1, N68, N171 and N343 stop on Waterloo Bridge (a 2 minute walk away)
      Routes 76, 77, 211, 341, 381, 507, N381, N76 and RV1 stop on York Road (a 5 minute walk away).
  • By Train View
  • By Underground View
    • The nearest underground station is Waterloo.
    • Westminster Underground Station (Circle and District Lines) is approximately 0.5 mile from the museum on the north side of Westminster Bridge.
      Westminster Underground Station has step-free access to platforms.
      Waterloo Underground Station (Bakerloo, Jubilee, Northern and Waterloo & City Lines) is approximately 0.2 mile from the museum.
      Of these lines, only the Jubilee Line has step-free access.
    • For more information on London Underground please click here (opens new tab).
  • By River View
    • Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
      The Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
      There is step-free access onto the river buses, except at three piers. Please see the TFL website for details.
    • For more information on the river bus please click here (opens new tab).

Parking (On-Site Car Park - Belvedere Road)

  • Parking View
    • The venue does have its own parking facilities.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located off Belvedere Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • All parking spaces are provided on a first come first served basis.
    • There is also an overflow car park for visitors.
    • Free parking in the National Theatre Car Park and APCOA Cornwall Road Car Park is available to Blue Badge holders visiting the Southbank Centre. Please note, on Sunday when the National Theatre building is closed there is no step-free access from the car park.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 310cm x 560cm (10ft 2in x 18ft 4in).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The surface on the approach to the entrance is tarmac.
    • There is a road to cross between the car park and the entrance.
    • There is some tactile paving on dropped kerbs between the car park and the entrance.
  • Drop-off Point(s) View
    • There is a/are clearly marked drop-off point(s).
    • The drop-off points(s) is/are located off Belvedere Road.
    • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • There is some tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

Royal Festival Hall Levels 1 and 2 (Including Changing Places)

Royal Festival Hall Green Side - Levels 3, 4, 5 and 6 Building Layout

  • The facilities on Levels 3, 4, 5 and 6 of Royal Festival Hall Green Side include:
  • Level 3 Green Side - Sunley Pavilion, Skylon Restaurant, Seating Area and Accessible Toilets.
  • Level 4 Green Side - Green Bar, Community Cube and Accessible Toilets.
  • Level 5 Green Side - Level 5 Function Room, Balcony Bar and Accessible Toilets
  • Level 6 Green Side - Weston Roof Pavilion, Members Bar and Accessible Toilets.
  • The Auditorium is accessed via Levels 3, 4 and 5 with doors leading into the seating area on both the Green and Blue Sides.

Other Floors (Green Side - Floor 2 to Floor 6)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located just inside the Level 2 Green Side Festival Terrace entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are Floors 2, 3, 4, 5 and 6.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Green Side Information - Lift 1

  • Level 2 - Step-free access to all facilities.
  • Level 3 - Step-free access to Skylon Restaurant and toilets.
  • Level 4 - Step-free access to the Green Bar, Toilets and Auditorium.
  • Level 5 - Step-free access to the Level 5 Function Room - Chelsfield Room, Auditorium Boxes and female toilets (plus the Balcony Bar, accessible and male toilets via the platform lift).
  • Level 6 - Step-free access to the Members Area, Weston Roof Pavilion, Auditorium and toilets.

Lift (Green Side - Lift 1 - Standard Lift)

  • There is a lift for public use.
  • The lift is located opposite the ticket counter.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Levels 2, 3, 4, 5 and 6.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 91cm (2ft 12in).
  • The dimensions of the lift are 93cm x 169cm (3ft 1in x 5ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Green Side Information - Lift 2 and 3

  • Green Side Lift 2.
  • Level 2 - Step-free access to all facilities.
  • Level 3 - Step-free access to the Sunley Pavilion only. This is only available on request, and a member of staff needs to be present.
  • Level 4 - Step-free access to the Community Cube only.
  • Level 5 - Step-free access to the Balcony Bar, Auditorium, accessible and standard male toilets (plus the Level 5 Function Room - Chelsfield Room, Auditorium Boxes and standard female toilets via the platform lift).
  • Green Side Lift 3.
  • Level 1 - Step-free access to and from the Festival Riverside/Queens Walk Level 2 Entrance.
  • Level 2 - Step-free access to all facilities.
  • Level 3 - Step-free access to the Sunley Pavilion only. This is only available on request, and a member of staff needs to be present.
  • Level 4 - Step-free access to the Community Cube only.
  • Level 5 - Step-free access to the Balcony Bar, Auditorium, accessible and standard male toilets (plus the Level 5 Function Room - Chelsfield Room, Auditorium Boxes and standard female toilets via the platform lift).

Lift (Green Side - Lifts 2 and 3 - Standard Lift)

  • There is a lift for public use.
  • The lift is located directly to right of the Level 2 Green Side Riverside Terrace entrance as you enter.
  • The lift is clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Levels 1, 2, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 180cm (5ft 11in).
  • The dimensions of the lift are 157cm x 257cm (5ft 2in x 8ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Getting Around

  • Access View
    • There is step-free access throughout the majority of the building.
    • There is/are 4 unmarked step(s), with handrails on both sides, for access to auditorium door G.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • These steps (shown in photographs 1 and 2) lead up from the Level 3 area accessed by lift 1 to Door G of the auditorium.
      There are similar steps leading down from the area accessed by lift 1 to the Sunley Pavilion (shown in photographs 3 and 4). However, the Sunley Pavilion can be accessed using lifts 2 and 3 (on request only).
    • There is/are 10+ unmarked step(s), with handrails on both sides, for access to the Green Bar and toilets from lifts 2 and 3 and the Commnity Cube.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a standard lift which overcomes the steps.
    • These stairs (shown in photograph 5) are on Level 4, but can be overcome by taking lifts 2 or 3 back to level 2, and then taking lift 1 to Level 4.
      Photograph 6 shows the Community Cube, located on the Level 4 area accessed by lifts 2 and 3.
    • There is/are 6 unmarked step(s), with handrails on both sides, for access to the Balcony Bar and accessible toilet from lift 1, the auditorium and Chelsfield Room.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a platform lift which overcomes the steps.
    • These stairs (shown in photographs 7 and 8) are located on Level 5. They can also be overcome by taking lift 1 back to Level 2, and then lift 2 or 3 to Level 5.
  • Circulation View
    • The type of flooring in corridors/walkways is carpet.
    • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all corridors/walkways.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • There is not a hearing assistance system in the public areas of the building.

Auditorium

  • There are designated spaces for wheelchair users available at the rear of the Front Stalls area, the Side Stalls, the rear of the Rear Stalls and some of the Boxes.
  • The entrances to the rear of the Front Stalls and Side Stalls are located on Level 4. Use Door B on the Blue Side (accessed via the JCB Glass Lift), and Door H on the Green Side (accessed via lift 1).
  • The entrances to the rear of the Rear Stalls are located on Level 5, off the Balcony Bar. Use Door D on the Blue Side and J on the Green Side, both of which can be accessed via lifts 4 and 5 on the Blue Side and lifts 2 and 3 on the Green Side.
  • The entrances to the Boxes containing designated seating are also located on Level 5. Use Door C on the Blue Side (accessed by the JCB Glass Lift), and Doors K and L on the Green Side (accessed by lift 1).
  • There are also entrances to the Front Stalls on Level 3, and the Balcony and Upper Boxes on Level 6. These areas do not have any designated spaces.
  • A Sennheiser infrared hearing assistance system is available throughout the Auditorium. Headsets are available from the cloakroom, located on the raised area of Level 1.

Related London South Bank Venues (Skylon)

  • The Skylon Restaurant is located on Level 3 of Royal Festival Hall. There is step-free access to the restaurant via the Green Side lift 1.

Step(s) (Level 3 - Seating Area)

  • There is a/are step(s) located to the right after you exit lift 1.
  • The step(s) is/are used to access a seating area on Level 3.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Level 3 - Seating Area

  • There is step-free access throughout the seating area.
  • The surface of the flooring is carpet.
  • There is surface and cushioned bench seating.
  • There are low coffee style tables.

Step(s) (Sunley Pavilion)

  • There is a/are step(s) located on Level 3, to the left after you exit lift 1.
  • The step(s) is/are used to access Sunley Pavilion.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Sunley Pavilion

  • There is direct step-free access into the function via lifts 2 or 3.
  • Alternatively, there is stepped access from lift.
  • There is step-free access throughout the function room.
  • The surface of the flooring is carpet.
  • The layout of the room varies depending on use.

Accessible Toilet(s) (Level 3)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on Level 3, to the right as you face lift 1, in the lobby leading to the standard female toilets.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift 1.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards and outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 90cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 210cm x 257cm (6ft 11in x 8ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 143cm.
    • The transfer space is obstructed by a waste bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 140cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Standard Toilet(s) (Level 3)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on Level 3, directly to left as you face lift 1.
    • The female toilet(s) is/are approximately 4m (4yd 1ft) from the lift 1.
    • There is step-free access into the female toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.
    • There is a/are similar standard toilet(s) available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on Level 3, directly to left as you face lift 1.
    • The male toilet(s) is/are approximately 2m (2yd 7in) from the lift 1.
    • There is step-free access into the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is a lowered urinal.
    • The height of the lowered urinal is 51cm.
    • There are no vertical wall-mounted grab rails at the lowered urinal.
    • The lowered urinal does not contrast visually with the wall.
    • There is not sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Comments View
    • These toilets can only be accessed by lift 1 or steps.

Eating and Drinking (Level 4 - Green Bar)

  • The following information is for the bar.
  • The bar is located on the Level 4 area accessed by lift 1.
  • There is step-free access to the bar.
  • There is a/are double, heavy manual door(s) to access this area.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm) .
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 86cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is not a hearing assistance system .
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is carpet and laminate.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The standard height for tables is 74cm.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks.
  • Comments View
    • There are tables and sofas in the bar area.
    • The height of the lowest tables is 51cm and the height of the highest tables is 108cm.

Theatre Seating Area(s) (Level 4 Green Side Door H)

  • Access to Seating View
    • The information below describes access to the Stalls.
    • The theatre area is located on Level 4, accessed from lift 1.
    • There is step-free access to the Theatre Area.
    • The entrance area/door is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 152cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 152cm.
    • The doors is/are permanently held open before and after performances.
    • There is a member of staff available for assistance at the doors before and after performances.
    • The doors give access to the Front and Side Stalls.
  • Theatre Area Information View
    • This information refers to the Stalls.
    • The type of flooring in the seating area is wood.
    • There are seats with armrests on both sides.
    • The width of the rows of seating is 47cm.
    • The lighting level before and after performances is adjustable.
    • The nearest accessible toilet is located on Level 4, by lift 1.
    • There is step free access to a row/rows of seating.
    • The row(s) with step free access is/are row(s) AA and W.
    • The access to the majority of seating is located in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting level at the steps before and after performances is good.
    • The lighting level at the steps during performances is low.
    • The steps are not clearly illuminated during screenings.
  • Designated Seating Area(s) View
    • There is designated seating available in this area.
    • The designated seating area(s) is/are located straight ahead (in Row AA), and to the right (in Row W) as you enter Door H.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • There is/are 6 designated space(s) for wheelchair users.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.
    • There are 4 designated spaces available in Row AA on the Green Side (shown in photograph 5), and a further 2 in Row W to the side (photographs 6 and 7).
      This is also a further designated space in the Choir area, to the far left from Door H (shown in photograph 8). This is not always available to the public.

Accessible Toilet(s) (Level 4)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on Level 4, directly to right as you face lift 1, in the lift lobby towards the standard female toilets.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift 1.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards and outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 204cm x 250cm (6ft 8in x 8ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 137cm.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general domestic waste and female sanitary disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 150cm and 180cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Standard Toilet(s) (Level 4)

  • Standard toilet facilities are available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on Level 4, directly to the left as you face lift 1.
    • The male toilet(s) is/are approximately 2m (2yd 7in) from the lift 1.
    • There is step-free access into the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is a lowered urinal.
    • The height of the lowered urinal is 51cm.
    • There are no vertical wall-mounted grab rails at the lowered urinal.
    • The lowered urinal does not contrast visually with the wall.
    • There is not sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
  • Comments View
    • There is only step-free access to these toilets from lift 1.

Event Room(s) / Space(s) (Level 4 - Community Cube)

  • Access to the Room View
    • The room surveyed was Community Cube.
    • Community Cube is located on Level 4, ahead after you exit from lifts 2 or 3.
    • There is not wayfinding signage for the room.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 100cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.
    • The layout of the room varies depending on use.

Event Room(s) / Space(s) (Level 5 Lower - Function Room - Chelsfield Room)

  • Access to the Room View
    • The room surveyed was Chelsfield Room.
    • Level 5 Function Room - Chelsfield Room is located on Level 5, to the right as you exit lift 1.
    • There is wayfinding signage for the room.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in block capital lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 152cm.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is poor.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Theatre Seating Area(s) (Level 5 Lower - Green Side Doors K and L)

  • Access to Seating View
    • The information below describes access to the Boxes.
    • The theatre area is located on Level 5.
    • There is step-free access to the Theatre Area.
    • The entrance area/door is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 164cm.
    • All doors accessing the area are similar.
    • The doors is/are permanently held open before and after performances.
    • There is a member of staff available for assistance at the doors before and after performances.
  • Theatre Area Information View
    • The information below describes access to the Boxes.
    • The type of flooring in the seating area is wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The seats do not have armrests.
    • The lighting level before and after performances is adjustable.
    • The nearest accessible toilet is located on Level 5, accessed via the platform lift.
    • There is step-free access to the majority of seating.
  • Designated Seating Area(s) View
    • There is designated seating available in this area.
    • The designated seating area(s) is/are located in Box 3.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit behind the patron.
    • There is sufficient space for an assistance dog to rest next to you.
    • The access point for Box 3 has an opening width of 113cm. Boxes 1 and 5 have similar access.
      Boxes 2, 4 and 6 are accessed by 8, 18cm steps which are unmarked. There is a handrail on the right going up, which doesn't cover the first step.

Lift (Level 5 Platform Lift - Lower to Upper)

  • There is a lift for public use.
  • The lift is located on Level 5, between the lower and upper levels.
  • The lift was out of use at the time of the survey.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 90cm x 150cm (2ft 11in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.

Eating and Drinking (Level 5 Upper - Balcony Bar)

  • The following information is for the bar.
  • The bar is located on Level 5, at the front of the building, covering both Blue and Green areas.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm) .
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 78cm.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • There is not a hearing assistance system .
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks.
  • Access to the additional seating area is via single (86cm wide), heavy doors, which open away from you (push) onto the outdoor balcony area.
  • Comments View
    • There is step free access to the Balcony Bar from lifts 2 or 3 on the Green Side, and lifts 4 or 5 on the Blue Side.
    • There are low tables (51cm high) and sofas available in the bar (shown in photograph 4).
    • The height of the majority of the tables on the balcony are 72cm, with lower tables (51cm high) being also available (shown in photographs 6-8).

Theatre Seating Area(s) (Level 5 Upper - Green Side Door J)

  • Access to Seating View
    • The information below describes access to the Stalls.
    • The theatre area is located at the rear of Level 5, off the Balcony Bar.
    • There is step-free access to the Theatre Area.
    • The entrance area/door is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 152cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 152cm.
    • All doors accessing the area are similar.
    • The doors is/are permanently held open before and after performances.
    • There is a member of staff available for assistance at the doors before and after performances.
    • The doors give access to Rear Stalls.
  • Theatre Area Information View
    • This information refers to the Stalls.
    • The type of flooring in the seating area is wood.
    • There is a mixture of seating with and without armrests.
    • The width of the rows of seating is 47cm.
    • The lighting level before and after performances is adjustable.
    • The nearest accessible toilet is located on Level 5 Green Side, close to lifts 2 or 3.
    • There is step free access to a row/rows of seating.
    • The row(s) with step free access is/are row(s) XX.
    • The access to the majority of seating is located in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The steps are not clearly illuminated during screenings.
  • Designated Seating Area(s) View
    • There is designated seating available in this area.
    • The designated seating area(s) is/are located in Row XX, just inside Door J.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is/are 2 designated space(s) for wheelchair users.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Accessible Toilet(s) (Level 5 - Upper)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on Level 5, to left as you face lift 2, by the Level 5 platform lift.
    • This accessible toilet is approximately 9m (9yd 2ft) from the lift 2.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards and outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 153cm x 190cm (5ft x 6ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Level 5 - Upper)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on Level 5, to left as you face lift .
    • The female toilet(s) is/are approximately 2m (2yd 7in) from the lift 1.
    • There is step-free access into the female toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.
    • There is a/are similar standard toilet(s) available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on Level 5, to left as you face lift 2, by the Level 5 platform lift.
    • The male toilet(s) is/are approximately 10m (10yd 2ft) from the lift 2.
    • There is step-free access into the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is a lowered urinal.
    • The height of the lowered urinal is 51cm.
    • There are no vertical wall-mounted grab rails at the lowered urinal.
    • The lowered urinal does contrast visually with the wall.
    • There is not sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Eating and Drinking (Level 6 - Members Bar)

  • The following information is for the café/bar.
  • The café/bar is located on Level 6, to left as you exit lift 1.
  • There is step-free access to the café/bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+) .
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system .
  • There is step-free access within the café/bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is carpet and wood.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 12m from the entrance/opening.
  • The nearest table is approximately 6m from the till/counter.
  • The distance between the floor and the lowest table is 69cm.
  • The distance between the floor and the highest table is 71cm.
  • The standard height for tables is 69cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is sandwiches, soups, salads and snacks.
  • The lighting levels are moderate to good.
  • Comments View
    • There is a Welcome Desk, 11m from lift 1, for members to report to.
    • The height of the desk is 76cm (shown in photograph 1).
    • There are also high tables, 107cm and 109cm, by the bar (shown in photographs 2-4).
    • There are coffee tables and sofas available in joint seating area between the Green and Blue Side Members Bars (shown in photographs 6 and 7).
    • This bar is open 12:00 - 23:00 daily, but the seating here can be used when the Blue Side Members Bar is open.

Standard Toilet(s) (Level 6)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the Green Side of Level 6, next to lift .
    • There is step-free access into the female toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Ramp(s) or Slope(s) (Level 6 - Weston Roof Pavilion)

  • There is a ramp/slope located just inside the entrance to the room.
  • The ramp/slope is used to access the Weston Roof Pavilion.
  • The gradient of the ramp/slope is slight.
  • The lighting levels at the ramp/slope are adjustable.

Event Room(s) / Space(s) (Level 6 - Weston Roof Pavilion)

  • Access to the Room View
    • The room surveyed was Weston Roof Pavilion.
    • Weston Roof Pavilion is located on Level 6, to the right as you exit lift 1.
    • There is not wayfinding signage for the room.
    • There is not clear signage for the room(s) (on or near the door).
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 196cm.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is poor.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are varied.
    • There are double (116cm wide), heavy, manual doors to access the outside area and balcony.

Accessible Toilet(s) (Level 6 - Weston Roof Pavilion)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on Level 6, in toilet area at the far end of the Weston Roof Pavilion.
    • There is ramped/sloped access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards (automatically).
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 91cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 154cm x 186cm (5ft 1in x 6ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm.
    • The transfer space is obstructed by a waste bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and female sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 105cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Level 6 - Weston Roof Pavilion)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on Level 6, in toilet area at the far end of the Weston Roof Pavilion.
    • There is ramped/sloped access into the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.

User Reviews