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Shell Petrol Station - M54 - Telford Services - Welcome Break

M54 - Telford Services - Welcome Break, M54 Junction 4, A464 Priorslee Road, Shifnal, Shropshire, TF11 8TG

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop.
  • Payment at the petrol station during the night can be made in the shop.
  • This forecourt shop merges into the main services building.
  • For the M54 - Telford Services - Welcome Break AccessAble Access Guide please click here (new tab).

Getting Here

  • The services are located off junction 4 of the M54 motorway.
  • There is signage along the motorway indicating the distance to the services.
  • There is Blue Badge parking, parent and child parking, standard parking and electric vehicle charging points at the services.
  • There is limited standard parking at the petrol station.

Parking

  • Parking View
    • The car park is located at the left side of the car park.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • Parking charges apply after a limited time.
    • Free parking for all users is limited to 2 hours.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located around the edges of the car park.
    • Payment for parking charges is made over the phone and via an app/online.
    • Payment for parking can also be made in one of the venues in the services building, please speak to a member of staff for more details.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Customers can use the Fuel Service app to notify staff or call the number displayed on all pumps.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; Fuel Service.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 74cm.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TELFORD'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 173cm.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 100cm.
    • The height of the bollard(s) is 74cm.
    • The bollards do contrast visually with the paving.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 85cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There are mats in aisles that might be perceived as holes.
    • There is high colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are moderate to good.
    • There are hand sanitisers.
    • The height of the hand sanitisers range between 85cm and 86cm.
  • Till(s) View
    • The till(s) is/are located to the left as you enter the shop.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 109cm.
    • There is not a lowered section at the till(s).
    • There is not a hearing assistance system at the till(s).

Accessible Toilet

  • Accessible toilet facilities are not available.
  • The nearest accessible toilet(s) is/are located within the main services building.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within the main services building.